News

Viatel Technology Group has emerged as a leader in AI innovation, becoming one of the first Irish partners to achieve the Microsoft Copilot Specialisation. This accomplishment follows the company’s recent recognition as Microsoft Ireland’s Modern Work Partner of the Year. 

The Copilot Specialisation underscores Viatel’s governance-first approach to AI adoption, ensuring readiness assessments, robust data controls and structured deployment strategies that deliver measurable impact. This achievement reflects Viatel’s commitment to helping organisations harness AI securely and responsibly as businesses prepare for a transformative 2026. 

Lisa Hunt, Microsoft Practice Director at Viatel Technology Group, said: 

Earning the Copilot Specialisation demonstrates our commitment to helping customers unlock AI responsibly. We begin with governance and readiness—mapping data, refining permissions, and embedding responsible AI policies—before progressing to impactful pilots and confident, scalable adoption.

As part of its mission to lead in AI innovation, Viatel also published the AI Horizons Research Report earlier this year- an in-depth study designed to expand its understanding of customer challenges and requirements around AI adoption. Insights from this research have shaped Viatel’s approach to delivering solutions that align with real-world needs and strategic objectives. 

Lisa added: 

Viatel’s relentless pursuit to understand customer challenges and build solutions that create real impact makes this recognition even more meaningful. This specialisation enables us to deliver Copilot into organisations not just as a productivity tool, but as a strategic imperative that aligns with business objectives while keeping governance at the forefront of secure AI usage.

 Viatel’s ambition is to empower customers to maximise AI capabilities across operations, customer experience and productivity in the year ahead.  

Explore Viatel’s AI Solution Suite here and discover how Copilot can transform your organisation or contact us at ai@viatel.com for more information.