Voice for Teams

Solutions Voice & UC Voice for Teams
Voice for Teams logo

Microsoft Teams Calling: Meet the Advanced Specialists 

Imagine all your calls in one device at home or in the office. Now you can integrate your phones with Microsoft Teams for easy, reliable and futureproof business communications.

Viatel Technology Group has taken our unique blend of voice engineering experience and Microsoft Tier One Partner expertise to deliver Voice for Teams, an unparalleled communications solution for modern businesses of twenty users and above.

Why Viatel? With over 200,000 Microsoft Teams users provisioned globally, we are the first Irish Microsoft partner to achieve advanced certifications in Teams Calling and Meetings. Our award-winning team of engineers will seamlessly migrate your organisation to Voice for Teams, taking care of everything as part of our fully managed service.

How it Works

Voice for Teams seamlessly connects your Microsoft Teams Phone System to the public switched telephone network (PSTN) through a SIP trunk. This allows you to make and receive calls using your Teams profile, ensuring a unified communication experience. Enjoy the familiarity of Microsoft Teams’ interface and the benefits of your Microsoft 365 licensing through one efficient platform.

Voice For Teams Graphic (2)

Our Fully Managed Service

  • M365 Addon Licenses
  • M365 Professional Services
  • Teams Phones if required
  • Teams Rooms if required
  • 3rd Party Integrations (CRM, Call Recording etc.)
  • Multi tenant SBC
  • SIP Trunk to Viatel Core
  • Call Bundle

Features and Functionality

Basic Call Control

Make and answer calls

Merge calls

Transfer and ring back

Access your voicemail

Transcribe your calls

Call on the gi with Apple Carplay

Advanced call control

Auto attendant

Call queues

Voice-enabled channels

Screen pop

Copilot in Teams Phone

PTSN Calling

Operator Connect

Teams Phone Mobile

Direct Routing

Microsoft Teams Calling Plans

Devices

Desk phones and Teams displays Headsets

Speakerphones

Our Microsoft Designations and Specialisations

Data and AI 1
Digital App 1
Infrastructure�20�281�29
Modern Work 1

At Viatel Technology Group, we are proud of our extensive expertise and recognition as a Microsoft Solutions Partner. Our designations and specialisations reflect our commitment to delivering innovative technology solutions that drive innovation and efficiency for your business.

Modern Work Meeting Rooms for Teams
Modern Work Calling for Microsoft Teams
Microsoft AVD Specialisation
SFC LOGO 1C

What Our Customers Say

The entire migration was simple and seamless. Viatel’s Engineers and Support Staff have been with us every step of the way, advising and assisting, as necessary. Our IT department worked hand in hand with Viatel in a collaborative environment.

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