Dundalk Chamber of Commerce Strengthens Digital Foundations with Viatel Dedicated Internet Access

Dundalk Chamber of Commerce Strengthens Digital Foundations with Viatel Dedicated Internet Access
Dundalk Chamber of Commerce represents a diverse and growing business community across the wider Dundalk and North‑East region. The Chamber provides advocacy, networking, business supports, and events for its members, playing a central role in supporting local enterprise and economic development.
As part of its continued growth, Dundalk Chamber of Commerce recently relocated to new, centrally located offices in Dundalk town, creating a modern hub designed to better serve its members and stakeholders.
The Challenge: Connectivity with No Room for Disruption
With the move to the new premises, reliable, high‑performance connectivity was essential. The Chamber required a solution that would:
- Support day‑to‑day operations from day one
- Enable digital engagement with members
- Provide a stable foundation for future digital transformation
- Be delivered within a tight timeframe, ahead of the official opening
Any delay or disruption to connectivity would have had a direct impact on operations.
The Solution: Dedicated Internet Access from Viatel
Viatel worked closely with Dundalk Chamber of Commerce to deliver a Dedicated Internet Access (DIA) solution tailored to the organisation’s needs.
The solution included:
- A high‑capacity, fibre‑based connection
- Symmetrical speeds, supporting both download and upload requirements
- Enterprise‑grade SLAs and 24/7 monitoring and support
- A future‑proof foundation capable of supporting continued digital growth
By leveraging Viatel’s delivery model and strategic partnership with SIRO, the connection was installed well ahead of the Chamber’s official opening, ensuring staff could transition seamlessly into the new office without interruption.
The Result: Seamless Transition and Strong Partnership
The connection was fully installed and tested before staff moved into the new premises, enabling uninterrupted operations from day one and giving the Chamber confidence in its digital foundations.
John McGahon, CEO, Dundalk Chamber of Commerce, said:
“”Moving offices is notoriously stressful but Viatel Technology Group made the connectivity piece effortless. Their team was exceptionally responsive, delivering a seamless setup well ahead of our deadline. It was one less thing for us to worry about, and the level of support we received was truly impressive.
From the outset, our Account Manager was clearly invested in the success of our move. Having a dedicated point of contact who understood our business and took the time to check in face to face made a huge difference.”
Built for Business Urgency
Damien McCann, Managing Director, Viatel Communications Services, added:
“At Viatel, our operations are built on a deep understanding of business urgency. We know site rollouts can’t wait on infrastructure delays, so we optimise our delivery model for maximum agility. By leveraging both our independent network and strategic partnerships with operators like SIRO, we ensure our customers can hit the ground running from day one.”
A Platform for the Future
With its new connection in place, Dundalk Chamber of Commerce now benefits from a resilient, high‑performance connectivity platform that supports today’s needs while enabling future digital initiatives for its members and stakeholders.