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Welcome to Viatel

In 2020, Ripplecom was acquired by the Viatel Group. Together, we offer a more expansive network, greater product choice and enhanced service. In 2021, in the next exciting step in our integration journey, Ripplecom’s wholesale, channel and enterprise customers became customers of Viatel Ireland Ltd.

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With the transfer, Ripplecom’s customers joined the thousands of businesses, public sector bodies and schools across Ireland that partner with Viatel. Ripplecom customers are now supported by an expert team of 160 people based in Dublin, Dundalk and Limerick 
 

Getting in Touch 

If you are enquiring about a new service, the Viatel Sales Team would be delighted to help. If you are an existing Ripplecom business customer, you can continue to contact your Account Manager. You can also contact our Support Centre or Customer Care Team using the details below. 

24/7 Support Centre

Our Sales Team

Our Customer Care Team

P: 0818 747753

E: support@viatel.com

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Int: +353 (0)1 256 9210

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24 Hours / 7 Days a week​

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P: 1800 930 860

E: info@viatel.com

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Int: +353 (0)1 256 9200

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Mon-Fri | 9:00am to 17:30pm​

P: 1890 930 549

E: care@viatel.com

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Int: +353 (0)1 256 9200

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Mon-Fri | 9:00am to 17:30pm​

Home Broadband Customers

The Viatel Group encompasses Viatel Ireland Ltd and Digiweb Ltd. Ripplecom's residential customers are moving to Digiweb Ltd. If you were a Ripplecom residential customer, you can find all the details you need to contact Digiweb here. 
 

Customer Portal  

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The Ripplecom customer portal is still available to help you manage your account. Please log into the portal here. 
 

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