Why Viatel

/Why Viatel
Why Viatel 2017-06-21T14:45:52+00:00

With 20 years experience in the telecommunications industry, Viatel is the leading Irish-owned data connectivity provider in Ireland

Viatel, part of the Digiweb Group is the largest Irish-owned provider of advanced voice, data connectivity, data centre and managed WAN solutions. We provide cost effective, innovative and bespoke telecoms solutions for small to medium enterprises (SME), corporate, public sector and wholesale customers.

Our competitive advantage, lies in our first-class service and quick solution deployment coupled with our broad range of access technologies and global partnerships. This allows us to deliver enterprise-grade data connectivity solutions which place our customers at the heart of every solution. Viatel provides 100% network reach across Ireland and extensive reach across Europe.

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Viatel is a trusted connectivity partner to Ireland’s small and medium sized businesses (SME’s), large corporations, public sector organisations and wholesale partners. We provide connectivity, data centre and voice solutions to SMEs and large companies across all industries.

All services are supported 24/7/365 by our highly skilled and accredited engineers in our Dublin based network operations centre (NOC). These services are also backed up by our robust service level agreements (SLAs).

  • Unrivalled customer care
  • Rapid service delivery
  • Flexible contracts
  • 100% coverage across Ireland
  • Massive global reach
  • Industry accreditations
  • 24/7/365 network operations centre
  • Industry leading service level agreements
  • Secure ISO certified data centre
  • Connected to all major data centres in Ireland and across Europe
  • Payment card industry’s data security (PCI DSS) compliant
  • Trusted by top companies; Boylesports, Hubspot, PM Group, Workday, Radio Systems International, Rigney Dolphin and Voxpro
Here in Payzone we process around 1.5 million transactions a week, and need absolutely reliability from our carriers. We partnered with Viatel for their licensed radio solution and have great peace of mind with uptime heading for 6x9.
Pat Cronin, Head of IT, Admin and Production at PayZone Ireland
Viatel have been a connectivity partner for Boylesports for many years, providing both national and international services. These services are critical to our operations and we demand the highest level of infrastructure performance and service from suppliers. Viatel deliver a personal service consistently within SLA bounds including rapid reaction network operations centre support to exceptional account management.
Sean Convery, CTO at Boylesports
We are very proud of the service that we deliver to our clients and working in partnership with Viatel has provided us with a suite of tailored solutions that can grow with our business. One of the key influencers in our decision to continue using Viatel, alongside their network stability, is their continued ability to deliver solutions in an efficient and timely manner. We look forward to a long and successful relationship with Viatel.
Dan Kiely, CEO and Co-Founder at Voxpro
We have had excellent service experience with Viatel and have used them in multiple office locations in Dublin, at all stages we have found them extremely professional and knowledgeable, dealing with their NOC has always been a positive experience and we have been kept informed of issues, outages and upcoming maintenance in a timely fashion.
Dylan Brereton, Network Engineer at Workday
At TIFCO we demand the very best in service and support. Viatel’s 24/7/365 dedicated Viatel network operations centre is exceptional along with our dedicated account manager and project manager assigned to each project which leaves us extremely happy with the service and price for all the sites on our Viatel managed WAN network.
Himanshu Sud, Director of IT at TIFCO Hotel Group
 

Our extensive MPLS Infrastructure runs through Ireland, UK, Germany, France, Belgium, The Netherlands and Switzerland. Our MPLS Infrastructure provides a quality end-to-end service. We work with carefully selected network partners to connect our customers nationally and internationally. We combine our product portfolio to provide connectivity to the exact location you require in Ireland or globally.

Viatel’s network allows multiple sites, suppliers and customers to collaborate data on a single secure network utilising the latest Cisco platforms and technology. Our network can route all types of traffic, including email, data, video and Internet over fibre, wireless or copper at a capacity ranging from 10Mbps to 100Gbps.

We are committed to investing in our people, network and solutions to deliver a first class service. At Viatel the customers are at the heart of every decision, we scale our solutions to meet your needs and requirements. We offer exceptional customer service with dedicated presales, account managers and 24/7/365 support. We are an exclusive provider of ICT and data connectivity to enterprise and wholesale customers, this allows us to give our customers the extra service and support they need to keep their business connected.

Exceptional customer service

Connectivity speeds from 10Mbps to 100Gbps

Cost-effective tailored solution

Dedicated account manager support

ISO & PCI DSS compliant

Interconnections with global Tier 1 carriers

Scalable solutions

Certified engineers

Industry Accreditations and Awards

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We are very proud of our enterprise-grade solutions and support we supply to our clients. Find out how our tailored solutions can grow your business today.
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