Viatel is a trusted connectivity partner to Ireland’s small and medium sized businesses (SME’s), large corporations, public sector organisations and wholesale partners. We provide connectivity, data centre and voice solutions to SMEs and large companies across all industries.
All services are supported 24/7/365 by our highly skilled and accredited engineers in our Dublin based network operations centre (NOC). These services are also backed up by our robust service level agreements (SLAs).
Unrivalled customer care
Rapid service delivery
100% coverage across Ireland
Massive global reach
24/7/365 network operations centre
Industry leading service level agreements
Secure ISO certified data centre
Connected to all major data centres in Ireland and across Europe
Payment card industry’s data security (PCI DSS) compliant
Trusted by top companies; Boylesports, Hubspot, PM Group, Workday, Radio Systems International, Rigney Dolphin and Voxpro
Here in Payzone we process around 1.5 million transactions a week, and need absolutely reliability from our carriers. We partnered with Viatel for their licensed radio solution and have great peace of mind with uptime heading for 6x9.
Viatel have been a connectivity partner for Boylesports for many years, providing both national and international services. These services are critical to our operations and we demand the highest level of infrastructure performance and service from suppliers. Viatel deliver a personal service consistently within SLA bounds including rapid reaction network operations centre support to exceptional account management.
We are very proud of the service that we deliver to our clients and working in partnership with Viatel has provided us with a suite of tailored solutions that can grow with our business. One of the key influencers in our decision to continue using Viatel, alongside their network stability, is their continued ability to deliver solutions in an efficient and timely manner. We look forward to a long and successful relationship with Viatel.
We have had excellent service experience with Viatel and have used them in multiple office locations in Dublin, at all stages we have found them extremely professional and knowledgeable, dealing with their NOC has always been a positive experience and we have been kept informed of issues, outages and upcoming maintenance in a timely fashion.
At TIFCO we demand the very best in service and support. Viatel’s 24/7/365 dedicated Viatel network operations centre is exceptional along with our dedicated account manager and project manager assigned to each project which leaves us extremely happy with the service and price for all the sites on our Viatel managed WAN network.
Our extensive MPLS Infrastructure runs through Ireland, UK, Germany, France, Belgium, The Netherlands and Switzerland. Our MPLS Infrastructure provides a quality end-to-end service. We work with carefully selected network partners to connect our customers nationally and internationally. We combine our product portfolio to provide connectivity to the exact location you require in Ireland or globally.
Viatel’s network allows multiple sites, suppliers and customers to collaborate data on a single secure network utilising the latest Cisco platforms and technology. Our network can route all types of traffic, including email, data, video and Internet over fibre, wireless or copper at a capacity ranging from 10Mbps to 100Gbps.
We are committed to investing in our people, network and solutions to deliver a first class service. At Viatel the customers are at the heart of every decision, we scale our solutions to meet your needs and requirements. We offer exceptional customer service with dedicated presales, account managers and 24/7/365 support. We are an exclusive provider of ICT and data connectivity to enterprise and wholesale customers, this allows us to give our customers the extra service and support they need to keep their business connected.
Exceptional customer service
Connectivity speeds from 10Mbps to 100Gbps
Cost-effective tailored solution
Dedicated account manager support
Interconnections with global Tier 1 carriers