VIATEL LAUNCHES CONVERGED CHANNEL PROGRAMME WITH MAXIMISED SERVICE REVENUES

Viatel To Begin Channel Recruitment Drive to Satisfy Customer Demand for Convergent Services

Viatel, a pan-European business communications provider, today launched a flexible new UK channel programme to help partners quickly benefit from a broader range of recurring revenue streams. With no capital investment required, the programme is ideal for IT Outsourcers who can leverage their expertise to take advantage of voice as an application, Traditional Voice & PBX Resellers wishing to protect existing revenue and build new revenue streams on top and ISPs looking to move into higher margin services.

Designed to maximise the financial incentive for channel partners, Viatel's new programme offers margins that take into consideration the profitability of each service and includes broadband, Ethernet, IP VPNs and Viatel's recently launched VoIP services.

"Driven by the introduction of convergent services, the market is completely re-shaping. Resellers can no longer be seen as a simple distribution channel, but need to identify themselves as a powerful source of new, fully-convergent, IP services. We are helping our partners to capture market opportunity by ensuring they can set up these new services quickly and easily," commented Sue Davidson, Viatel.

The programme also has a flexible approach to value added services such as billing and first-line support, allowing partners to outsource these complex tasks to Viatel if they do not have the capacity themselves. They can then gradually develop their own expertise, or they can continue to outsource specific functions to Viatel.

Viatel's history with the channel has been particularly strong. Its experience in broadband services, a high-volume market, as well as complex services like MPLS VPNs, means it recognises the importance of being easy to do business with and has developed collaborative processes as a result. These include a provisioning portal which means channel partners are able to set up services and adjust them from a web-based interface.

Resellers partnering with Viatel will benefit from marketing assistance, service level agreements and a partner extranet. Channel partners can gain accreditation for the programme in the areas of convergence, access and managed services. Gaining accreditation means partners can get training and support in installations enabling them to build in-depth services and gain even better margins.

Those wanting to find out more can call 0870 166 2269 or register at www.viatel.com.

 

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