IP Voice

IP Voice is a replacement for the traditional voice access line and is often known as “IP trunking”. It gives customers the choice of integrating their existing PBX into the VoIP network and enjoying competitive PSTN call rates but more importantly, keeping all site-to-site calls on-net and free of charge. Customers continue to use their existing PBX handsets and features.

Viatel provides and fully manages IP Media Gateways which connect to the PBX and convert voice calls into IP Packets. Both ISDN PRI and Analogue interfaces are available.

Though designed for high outbound call volumes, IP Voice can provide the added resilience for inbound calls.  If an access link failure occurs, calls can be diversely routed to a second destination.

• Powered by the Nortel CS2K soft-switch, a leading VoIP platform in the UK
• Dial tone voice quality as QoS is implemented throughout the solution
• Fully Managed un-contended xDSL, Leased Line and Ethernet access options
• Full outbound, inbound (with GNP) and dial plans call types are supported
• Billing Portal to track spend
• Telephone based Site Surveyto check your WAN is included in the pricing

Fact Sheets

// IP Voice Fact Sheet (PDF, 131KB)