Trusted telecoms partner to Ireland’s top companies offering reliable, bespoke, scalable solutions
Viatel provides cost-effective, innovative and high-speed advanced voice, data connectivity, data centre and managed WAN solutions tailored especially for large enterprise companies. We offer exceptional customer service with dedicated presales, account managers and 24/7/365 network operations centre support. We are an exclusive provider of ICT and data connectivity enterprise businesses, this allows us to give our customers the extra service and support they need to keep their business connected.
Across Viatel’s fibre and radio network we provide fast, secure connectivity with 100% coverage across Ireland in rural and urban areas for internet and voice and video services.
See What Our Customers Have To Say
Viatel have been a connectivity partner for Boylesports for many years, providing both national and international services. These services are critical to our operations and we demand the highest level of infrastructure performance and service from suppliers. Viatel deliver a personal service consistently within SLA bounds including rapid reaction network operations centre support to exceptional account management.
Here in Payzone we process around 1.5 million transactions a week, and need absolutely reliability from our carriers. We partnered with Viatel for their licensed radio solution and have great peace of mind with uptime heading for 6×9.
Viatel have been providing REPAK’s corporate connectivity for over eight years. As our requirements and demands have increased, Viatel scaled their solutions on demand. The Viatel network operations centre and engineers are second to none, easy to deal with and extremely responsive.
We are very proud of the service that we deliver to our clients and working in partnership with Viatel has provided us with a suite of tailored solutions that can grow with our business. One of the key influencers in our decision to continue using Viatel, alongside their network stability, is their continued ability to deliver solutions in an efficient and timely manner. We look forward to a long and successful relationship with Viatel.
We have had excellent service experience with Viatel and have used them in multiple office locations in Dublin, at all stages we have found them extremely professional and knowledgeable, dealing with their NOC has always been a positive experience and we have been kept informed of issues, outages and upcoming maintenance in a timely fashion.
Connectivity can make or break a company – as more business is being done online and we knew we needed to improve our communication to keep up with demand. We wanted to better our communications significantly, and following our partnership with Viatel, we can relax knowing we’re able to reach our customers and process orders and deliveries in milliseconds via a solution we can rely upon.
Using Viatel for our managed WAN connectivity gives us the ability to expand smoothly and add in new shops seamlessly. Added with their excellent customer service and 24/7/365 network operations centre, it gives us the confidence to trust our connectivity requirements with Viatel. They have proven to be a top class ISP providing us with national and international connectivity and voice services. In our many years of dealing with Viatel, no request has ever been a problem and their friendly and knowledgeable account managers and support staff is always on hand to help.
IDG Direct has been a business customer of Viatel since 2014. We have enjoyed excellent quality of service and higher than 99.9% availability throughout the entire period. On the rare occasions that we have to contact their customer care team, they are quick to connect us to the people who can help with our queries. I have no hesitation in giving them an A1.
Viatel have been able to demonstrate a level of responsiveness and flexibility that sets the company aside from other suppliers. Our imminent office move meant that we needed someone who could act fast whilst providing a robust service that meets our needs.
At TIFCO we demand the very best in service and support. Viatel’s 24/7/365 dedicated Viatel network operations centre is exceptional along with our dedicated account manager and project manager assigned to each project which leaves us extremely happy with the service and price for all the sites on our Viatel managed WAN network.
Dealing with Viatel has never been an issue for me. Their services are extremely reliable and competitive with the backup of their professional staff from technical support to sales. Basically I don’t need to worry about the IT services they provide to Horseware.
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