Unified Communications

///Unified Communications
Unified Communications2017-06-21T14:45:31+00:00

Unified Communications Ireland

Integrate your communication tools in the cloud with Viatel’s high-performance, cost-effective unified communication solutions

Unify your communications

Viatel’s unified communication solutions can reduce your call costs, increases efficiencies and reduce your capital spend. Unify your fixed line, mobile, instant messaging, CRM and collaboration tools to boost productivity, simplify processes and lower costs. Our unified communication solutions can be deployed on a per user basis thus providing the exact requirements for each employee and lowering your costs.

About Viatel’s unified communication solutions

Viatel’s unified communication solutions are hosted on a cloud based environment in data centres connected to the Viatel network. Our unified communication solutions are geographically split across multiple secure data centres providing you with resilience and security. Upgrades are preformed automatically and systematically on our infrastructure in the cloud. The solutions can be delivered as overlay applications on traditional infrastructure, PABXs or as totally hosted solutions. This provides you with a low cost, low risk migration path to unified communications.

Viatel’s unified communication solutions are fully managed solutions and our 24/7/365 network operations centre provides quality of service monitoring and fault resolution.

  • Unify voice (fixed line and mobile), instant messaging, CRM and collaboration tools
  • Lower voice costs
  • No capital investment required
  • Reduced cost of ownership over existing on site systems
  • Increased business efficiencies and simplify processes
  • Unrivalled customer care
  • Tailored solutions to meet your business needs
  • Flexible contracts
  • Rapid service delivery
  • 24/7/365 network operations centre support
  • Business service level agreements (SLAs)

Viatel unified communications solutions include:

  • Hosted voice
  • Intelligent SIP trunk
  • Mobile office
  • Call recording
  • Call centre and wall board
  • Conferencing
  • Unified messaging
  • CRM integration

See What Our Customers Have To Say

We are very proud of the service that we deliver to our clients and working in partnership with Viatel has provided us with a suite of tailored solutions that can grow with our business. One of the key influencers in our decision to continue using Viatel, alongside their network stability, is their continued ability to deliver solutions in an efficient and timely manner. We look forward to a long and successful relationship with Viatel.

Dan Kiely, CEO and Co-Founder at Voxpro

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We are very proud of our enterprise-grade solutions and support we supply to our clients. Find out how our tailored solutions can grow your business today.
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