Ethernet First Mile (EFM)

Ethernet First Mile (EFM) 2017-06-21T14:44:32+00:00

Ethernet First Mile (EFM)

Boost your bandwidth and keep your costs down with a low cost alternative to fibre access

Ethernet First Mile (EFM) is a low cost alternative to costly dedicated leased lines for businesses who want to upgrade their broadband to uncontended dedicated bandwidth with enhanced service level. Viatel’s EFM utilises a mix of traditional copper wires to connect your business to a local exchange, and then connects fibre optic cables from the exchange to the rest of the internet via the Viatel network.

Viatel have our own DSLAM equipment in the local exchanges which allows us to deliver symmetrical dedicated bandwidth. A minimum of four copper lines are used for resilience with enterprise grade CPE. This provides the Viatel network operations centre with full remote management and support for our fibre services.

Viatel EFM solutions have guaranteed speeds from 20Mb up to 40Mb dependent on the distance from the local exchange. Our solutions are supported 24/7/365 from our Dublin-based network operations centre. Viatel EFM services can be deployed as i-line, e-line or managed WAN network.

  • Speeds from 20Mbps to 40Mbps
  • Guaranteed uptime 99.95%
  • Low install CAPEX service
  • Unrivalled customer care and cost-effective solutions
  • Tailored solutions to meet your business needs
  • Scales to meet demanding application needs
  • Flexible contracts
  • Rapid service delivery
  • 24/7/365 network operations centre support
  • Enterprise level service level agreements (SLAs)

See What Our Customers Have To Say


We are very proud of the service that we deliver to our clients and working in partnership with Viatel has provided us with a suite of tailored solutions that can grow with our business. One of the key influencers in our decision to continue using Viatel, alongside their network stability, is their continued ability to deliver solutions in an efficient and timely manner. We look forward to a long and successful relationship with Viatel.

Dan Kiely, CEO and Co-Founder at Voxpro


At TIFCO we demand the very best in service and support. Viatel’s 24/7/365 dedicated Viatel network operations centre is exceptional along with our dedicated account manager and project manager assigned to each project which leaves us extremely happy with the service and price for all the sites on our Viatel managed WAN network.

Himanshu Sud, Director of IT at TIFCO Hotel Group

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We are very proud of our enterprise-grade solutions and support we supply to our clients. Find out how our tailored solutions can grow your business today.
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